Frequently Asked Questions


General Questions
Which of your products are gluten-free?
  • Quinoa
  • Red Quinoa
  • Amaranth
  • Buckwheat
  • Teff
  • Black Rice
  • Red Rice
  • Bamboo Rice
  • Lentil Trio
  • Three Continent Blend
  • Chia seed
  • Flax seed
  • Hemp seed
  • Easy Quinoa Garlic & Herb
  • Easy Quinoa Sun Dried Tomato Florentine
  • Easy Quinoa Mushroom & Vegetable Medley
  • Easy Quinoa Garden Vegetable
  • Easy Quinoa Mediterranean Blend
  • Easy Quinoa Blend with Broccoli
  • Easy Quinoa Minestrone Soup
  • Easy Quinoa Tuscan Bean & Kale Soup
  • Easy Quinoa and Lentil Soup
  • Good Natured Grains – Cilantro Lime
  • Good Natured Grains – Chicken Herb
  • Good Natured Grains – Garlic & Butter
  • Falafel with Quinoa
  • Falafel with Quinoa & Roasted Garlic
  • Quinoa Spaghetti
  • Quinoa Penne
  • Quinoa Fusilli
  • Quinoa Crisp Snack Bars
  • Chia Crisp Snack Bars
  • Flax Crisp Snack Bars
  • Chia Goodness Original
  • Chia Goodness Apple Almond Cinnamon
  • Chia Goodness Chocolate
  • Chia Goodness Cranberry Ginger
How should I store my products?

We recommend keeping your unused grains in the clear airtight package provided. These should be kept in a cool, dry place.

How long can I use a product after the "Best Buy" date?

We do not recommend using the product past the Best Buy Date printed on the packaging.

How long can I keep my leftovers?

Cooked rice and quinoa can be stored in the refrigerator for 3 to 5 days and in the freezer for 2 months. When freezing, make sure to remove excess air from the container to avoid freezer burn.



Quinoa and Wild Rice
Should I rinse the products before using?

Because quinoa and wild rice is an agricultural product, despite the use of modern cleaning equipment it is not always possible to remove all foreign material. Always rinse and sort before cooking.

Can I substitute water when cooking quinoa or wild rice?

Sure! We love substituting water with broth or juice to add flavor. Feel free to replace water with chicken, beef or vegetable broth, bouillon, consumer or any fruit or vegetable juice.

How can I reheat my grains?

To reheat, we suggest adding 2 tbsp of liquid per cup of grain. Cover and heat about 5 minutes on the stove or in the oven. If using a microwave, cook on high about 1½ minutes per cup.


I’m having trouble cooking my wild rice or quinoa. Help!

Cooking Problem: HARD | FIRM

Reason 1: Not enough liquid. Add more liquid and cook longer.

Reason 2: Too large a pan used causing excessive evaporation of water. Use smaller size pan.

Cooking Problem: STICKY | MUSHY

Reason 1: Avoid stirring during cooking and set aside time.

Reason 2: Cooked too long. Reduce cooking time.

Reason 3: Holding large quantity in pan after liquid is absorbed. When preparing two or more cups, immediately transfer the cooked rice/quinoa to serving dish.

Cooking Problem: WATERY

Reason 1: Incorrect proportions may have been used (measure accurately).

Reason 2: Cooking heat may be too low during the simmering step. Use higher heat.

Reason 3: Cooking method used may not result in dry rice/quinoa. Remove cover after cooking and leave on very low heat for 4 to 5 minutes or until water is absorbed.



How should chia seeds be stored?

Whole chia seeds will stay in good condition at room temperature for several years. There is no need to keep the seeds in the refrigerator, whether it’s kept in sealed bags or not. The seed’s natural antioxidants provide this stability. Storing chia in a closed container will help extend its shelf life.

Why are Omega 3 Fatty Acids important?

Omega-3 essential fatty acids are important for healthy nervous systems, cholesterol levels, brain function and can reduce inflammation.

Why are Omega 6 Fatty Acids important?

The ratio of omega-6 to omega-3 in modern diets is approximately 15:1, whereas ratios of 2:1 to 4:1 have been associated with reduced mortality from cardiovascular disease, suppressed inflammation in patients with rheumatoid arthritis, and decreased risk of breast cancer.

Will consuming hemp result in a positive drug test?

Hemp products contain no THC and are perfectly safe and legal and will not result in a false positive on test results.

What is Hemp?

The Latin name for hemp is cannabis sativa. It grows in moderate climates. Both the fibre and the seed have been used by people around the world for thousands of years, as it is very easily grown, and has many benefits.

There are about 500 different varieties of cannabis sativa, and they can roughly be divided into 3 categories:

  • useful for fibre
  • useful for oil
  • useful for medicine and/or recreation (also known as marijuana)

Different parts of the plant are used depending on what you want to do with it. If you are growing a fibre variety, you will use the stalk. It has thousands of used from car parts (in the form of non-wovens or compressed into polymers) to wedding dresses (in the form of a hemp-silk blend). If you are growing a food and/or oil variety, you will use the seed. If you are growing a drug variety, you will use the bud and perhaps the leaves.

Are Hemp Products legal in Canada?

Yes. In April, 1998, Health Canada amended the Controlled Drugs and Substances Act by adding regulations to make it legal to grow hemp in Canada. In order to grow hemp, you must obtain a licence from Health Canada. Information on the Hemp Regulations is found on Health Canada's web site.

What's the difference between hemp and marijuana?

Many people confuse hemp with marijuana, but hemp is not psychoactive. The psychoactive element of marijuana, THC, exists in hemp, but in amounts so small as to be insignificant. Whereas beer contains about 10 times the alcohol of de-alcoholized beer, marijuana contains about 60 times more THC than hemp.

Can you get high from eating hemp products?

Not a chance. In compliance with government regulation, our hemp is tested in the field, and our hemp seed, oil, hempnut and hempmeal are tested before being added to our products. We are required to have less than 10 ppm THC (the psychoactive ingredient in marijuana) in our hemp products, but in actual fact, NO THC can be detected in our products.